Tasks

	performed	performed	observed
	alone	with help
1. The Nature of the Human Species-Knowledge
The students should learn about the nature of the human species by examining:
how the workplace satisfies physiological and existence needs by looking for evidence of:
-comfortable working conditions [heating, air conditioning, a desk]	_____	_____	_____
-safe working conditions	_____	_____	_____
how the workplace satisfies social needs by looking for evidence of :
-friendly work groups	_____	_____	_____
-staff social functions, both formal and informal	_____	_____	_____
-good relationships between employees, their co-workers and supervisors	_____	_____	_____
how the workplace satisfies esteem needs by looking for evidence of:
-employee responsibilty	_____	_____	_____
-high status jobs	_____	_____	_____
-recognition and praise from co-workers	_____	_____	_____
-employee incentives and rewards	_____	_____	_____
how the workplace satisfies achievement needs by looking for evidence of:
-challenging jobs	_____	_____	_____
-opportunities to do creative tasks	_____	_____	_____
-opportunities to advance to other areas	_____	_____	_____
how people's needs are affected by various factors such as:
-social/economic background	_____	_____	_____
-personality factors	_____	_____	_____
-ethnic background	_____	_____	_____
-physical/mental handicaps	_____	_____	_____
-age and sex	_____	_____	_____
how various environmental factors, such as a tough supervisor or a deadline can affect behaviour:	_____	_____	_____
2. Social Behaviour- Knowledge
The students should learn about social behaviour by examining:
prejudice, stereotyping and discrimination in the workplace by looking for:
-evidence of prejudice, stereotyping and discrimination the causes of prejudice, et al	_____	_____	_____
-the effects of prejudice etc. in work activities	_____	_____	_____
The major influences on a person's work performance by examining the impact of:
-job responsibilities	_____	_____	_____
-personality	_____	_____	_____
-the home environment [family problems etc.]	_____	_____	_____
-cultural values and ethics	_____	_____	_____
The different methods used to make requests from people	_____	_____	_____
How people deal with stress	_____	_____	_____
The different methods used to handle an indiscretion or a problem	_____	_____	_____
Equality of opportunity in the workplace for men and women regardless of age or ethnic background	_____	_____	_____
3. Human Communication- Knowledge
The students should learn about human communication by examining:
The various ways people communicate with each other by lookin at:
-normal lines of communication between sub-ordinate and supervisor	_____	_____	_____
-how a sub-ordinate treats a supervisor with respect	_____	_____	_____
-how a supervisor speaks with levels of employees	_____	_____	_____
Barriers to human communication such as:
-technical language	_____	_____	_____
-prejudice	_____	_____	_____
Methods of overcoming barriers to communication
-better listening skills	_____	_____	_____
-minimizing bias	_____	_____	_____
Methods of effective listening	_____	_____	_____
Inappropriate communication in the workplace such as excessive flirtation or sexual harassment	_____	_____	_____
Technically complex methods of communication such as telex and networks	_____	_____	_____
Methods of non-verbal communication by examining:
-the various types [sign language, blissymbolics]	_____	_____	_____
-communication between a handicapped and a non-handicapped person	_____	_____	_____
-the use of the computer in non-verbal communication	_____	_____	_____
Appropriate times and places for work related and non-work related communication	_____	_____	_____
The use of humor in the workplace
-in friendships	_____	_____	_____
-between employees and supervisors	_____	_____	_____
4. Impact of Culture- Knowledge
The students should learn about impact of culture by examining:
The role the media plays in the workplace with respect to:
-advertising the nature and function of the institution	_____	_____	_____
-promoting the service/product	_____	_____	_____
-making people aware of the need for volunteer/financial contributions	_____	_____	_____
-publicity for the institution, both good and bad	_____	_____	_____
-promotion by word of mouth	_____	_____	_____
The cultural customs and mores that exist and are respected in the workplace by looking for:
-an ethnic custom or habit that is unfamiliar to the student	_____	_____	_____
-a particular appearance or style of dress	_____	_____	_____
-the assimilation of individuals with different back-grounds into the workplace	_____	_____	_____
5. Social Institutions- Knowledge
The students should learn about social institutions by examining:
[with reference to their own workplace]
Who the clients of the workplace are	_____	_____	_____
The various roles played by the employees	_____	_____	_____
The service/product the workplace provides for the clients	_____	_____	_____
How the service/product is adapted to meet new or changing needs of the client	_____	_____	_____
The sources of funding for the institution	_____	_____	_____
Other institutions providing the same or similar service/product	_____	_____	_____
The expected future of the institution	_____	_____	_____
6. Conformity and Alienation- Knowledge
The students should learn about conformity and alienation by examining:
factors such as:
-peer pressure	_____	_____	_____
-the presence of authority such as a supervisor	_____	_____	_____
Individual differences in response to pressures to conform	_____	_____	_____
The advantages to conforming to the rules of the workplace and the consequences of non-conformity	_____	_____	_____
Evidence of the alienation of particular individuals in the workplace	_____	_____	_____
Possible reasons why individuals become alienated by looking for evidence of:
-introverted/independent nature of the individual	_____	_____	_____
-ethnic background [prejudice]	_____	_____	_____
-physical isolation of the employee	_____	_____	_____
Methods of overcoming alienation of an individual in the workplace	_____	_____	_____
7. Aggression and Violence- Knowledge
The students should learn about aggression and violence by examining:
reasons for aggression in the workplace such as:
-frustration with a task or a co-worker	_____	_____	_____
-the presence of an appropriate target, such as a sub-ordinate	_____	_____	_____
-the consequences of aggression in the workplace	_____	_____	_____
-differences in the nature and tendency of ethnic groups to be aggressive	_____	_____	_____
-sex and age differences in the nature and tendency to be aggressive	_____	_____	_____
-alternate responses to aggression such a talking through a problem	_____	_____	_____
-situations where aggression may be an appropriate response or behaviour	_____	_____	_____
8. Social Issues- Knowledge
The students should learn about social issues by examining:
a social issue affecting the institution [such as public funding] by identifying:
-the main arguments of the issue	_____	_____	_____
-possible resolutions of the issue	_____	_____	_____
evidence of affirmative action in the workplace with to:
-sexual harassment	_____	_____	_____
-discrimination	_____	_____	_____
9. The Future: Coping with Change- Knowledge
The students should learn about the future and coping change by examining:
the impact of new and advanced technology on:
-equipment presently used in the workplace	_____	_____	_____
-the ability of the employees to do their jobs	_____	_____	_____
-the replacement of employees in the future with machines	_____	_____	_____
-employees feelings of job satisfaction and self-esteem	_____	_____	_____
-the causes and nature of changes taking place in the workplace	_____	_____	_____
-the effects change will have on employee work groups and motivation	_____	_____	_____
Skills- Relate to all Units
1. General Activities Related to Getting the Placement
-create a resume that has appropriate content and is visually appealing	_____	_____	_____
-select content that is appropriate to a covering letter	_____	_____	_____
-attend an interview/meeting at the work site	_____	_____	_____
-present a resume to the employer to be used during the interview	_____	_____	_____
-complete an application form	_____	_____	_____
-be honest	_____	_____	_____
-dress appropriately	_____	_____	_____
-use appropriate language	_____	_____	_____
-contact an employer by phone to arrange an interview	_____	_____	_____
2. General Activities Related to the Placement
Initial activities:
-observe workplace	_____	_____	_____
-learn employee's names	_____	_____	_____
-learn routines and policies	_____	_____	_____
-develop rapport with co-workers	_____	_____	_____
Ongoing activities:
-have a positive attitude	_____	_____	_____
-be reliable	_____	_____	_____
-be co-operative	_____	_____	_____
-be punctual	_____	_____	_____
-attend regularly	_____	_____	_____
-be aware of the non-written rules of the institution	_____	_____	_____
-adhere to all workplace policies and regulations	_____	_____	_____
-make appropriate work-related decisions	_____	_____	_____
-use the language of the placement to assimilate into the workplace	_____	_____	_____
-be respectful of existing relationships	_____	_____	_____
-show initiative in developing activities	_____	_____	_____
-observe safety procedures	_____	_____	_____
-participate in all aspects of the designated program	_____	_____	_____
-help with regular routine	_____	_____	_____
-develop a strong sense of co-operation with other staff at the workplace	_____	_____	_____
-respect confidentiality of Information	_____	_____	_____
-learn to use any equipment developed for handi-capped children/adults	_____	_____	_____
-be prepared to interact positively with other employees, supervisors, and the general public	_____	_____	_____
-become involved	_____	_____	_____
-develop good observation skills	_____	_____	_____
-display enthusiasm	_____	_____	_____
-respect rules and privileges	_____	_____	_____
-dress appropriately	_____	_____	_____
3. Communication Skills
-develop appropriate communication skills to be used with co-workers, supervisors and the general public	_____	_____	_____
-develop the ability to communicate effectively	_____	_____	_____
-develop an understanding of non-verbal methods of communication such as Blissymbolics or Sign Language	_____	_____	_____
-use appropriate language with co-workers	_____	_____	_____
-be assertive	_____	_____	_____
-develop good listening skills	_____	_____	_____
-be willing to follow instructions	_____	_____	_____
-be willing to give instructions	_____	_____	_____
-use and interpret body language	_____	_____	_____
-be able to interpret oral and written Information	_____	_____	_____
-develop questioning and thinking skills	_____	_____	_____
-develop presentation skills	_____	_____	_____
-record Information	_____	_____	_____
4. Human Relations
-work in a team environment	_____	_____	_____
-work independently	_____	_____	_____
-interact with peers, superiors and sub-ordinates	_____	_____	_____
-consider other people's feelings	_____	_____	_____
-use humour	_____	_____	_____
-practise empathy	_____	_____	_____
-respect privacy	_____	_____	_____
-know one's own limitation	_____	_____	_____
-accept constructive criticism gracefully	_____	_____	_____
-learn from constructive criticism	_____	_____	_____
-identify stress	_____	_____	_____
-handle stress	_____	_____	_____
-recognize stress in others	_____	_____	_____
-be courteous	_____	_____	_____
-express appreciation	_____	_____	_____
-recognize personality conflicts	_____	_____	_____
-adapt to change	_____	_____	_____
-develop a professional attitude	_____	_____	_____
-use tact and diplomacy	_____	_____	_____
-be able to say "no" tactfully	_____	_____	_____
-be tolerant of standards not the same as your own	_____	_____	_____
5. Higher Order Skills
General
-participate effectively in small work groups	_____	_____	_____
-form opinions from Information presented	_____	_____	_____
-discuss the meaning and importance of relevant material	_____	_____	_____
-discuss and compare the merit of various explanations and ideas	_____	_____	_____
-observe relationships and make inferences or conclusions about behaviour	_____	_____	_____
The Nature of the Human Species
-evaluate the relative merit of basic human needs	_____	_____	_____
-discuss how human needs are influenced by various external factors	_____	_____	_____
Social Behaviour
-discuss the causes and nature of prejudice, stereotyping and discrimination	_____	_____	_____
-identify how people's performance in groups is affected by external (environmental) factors	_____	_____	_____
-suggest methods for overcoming prejudice, stereotyping and discrimination	_____	_____	_____
Impact of Culture
-summarize the various ways culture can impact the workplace	_____	_____	_____
-defend the rights of a minority to live and work in Canada	_____	_____	_____
-discuss the role of the media in influencing opinions, values or awareness of issues	_____	_____	_____
-discuss how ethnic background influences work behaviour and attitudes	_____	_____	_____
Social Institutions0
-differentiate between the various functions social institutions may have (scholastic versus penal)	_____	_____	_____
-discuss the importance social institutions have in society in general	_____	_____	_____
-with particular reference to your workplace, discuss the nature and function of the social institution	_____	_____	_____
Conformity and Alienation0
-discuss some of the factors leading to conformity	_____	_____	_____
-identity how alienation of an individual can occur in the workplace	_____	_____	_____
-discuss reasons why conformity in the workplace can be advantageous	_____	_____	_____
Aggression and Violence0
-give examples of appropriate and inappropriate aggression in the workplace	_____	_____	_____
-give examples of some alternative responses to coping with stress	_____	_____	_____
-discuss the negative impact of aggression in the workplace	_____	_____	_____
Social Issues0
-present an opinion on a social issue ( such as sexual harassment and day care funding)	_____	_____	_____
-use relevant Information to support an opinion on a social issue	_____	_____	_____
-use relevant Information to defend an opinion an a social issue	_____	_____	_____
-suggest possible resolutions to the issue	_____	_____	_____
Attitudes
Students should build/develop:
-self-confidence and self-esteem	_____	_____	_____
-co-operative spirit in group activities	_____	_____	_____
-sensitivity to individual differences within a group	_____	_____	_____
-sensitivity to cultural differences	_____	_____	_____
-a willingness to discuss value systems, both their own and society's	_____	_____	_____
-an appreciation of value systems, both their own and society's	_____	_____	_____
-a willingness to reserve judgment until significant Information on an issue is collected	_____	_____	_____
-an awareness of cognitive skills used in processing and communicating Information and ideas	_____	_____	_____
-confidence to examine their own attitudes and compare them to those of others	_____	_____	_____
-sensitivity to change and ability to cope with it	_____	_____	_____