Outline

Concerned with diagnosing and treating social problems and providing professional counselling to individuals or groups. Includes, applying solutions for social problems that affect individuals and communities.

Tasks

	performed	performed	observed
	alone	with help
1. Counselling and Programs
-Observe and learn counsellor's methods of guidance management	_____	_____	_____
-Be a positive role model	_____	_____	_____
-Be aware of stages of development	_____	_____	_____
-Participate in as many aspects of a program as appropriate	_____	_____	_____
-Write profiles of clients and interviews	_____	_____	_____
-Book appointments for individuals and run them through questionnaires	_____	_____	_____
-Meet with supervisor once a week to discuss progress reports and evaluation	_____	_____	_____
-Display warmth and caring and be enthusiastic and positive showing initiative	_____	_____	_____
-Get involved in group activities and be a leader	_____	_____	_____
-Treat people with respect and ask questions	_____	_____	_____
-Engage in friendly conversation in situations where appropriate	_____	_____	_____
-Develop confidentiality	_____	_____	_____
-Develop a creative approach	_____	_____	_____
-Instruct different programs and be helpful	_____	_____	_____
-Understand the needs of individuals and help to meet these needs	_____	_____	_____
-Learn how to deal with difficult situations and respond if threatened in any way	_____	_____	_____
-Respond to the frustrations of others	_____	_____	_____
-Remain open-minded and non
-judgmental	_____	_____	_____
-Inform clients of required commitment	_____	_____	_____
-Help to match clients with employment, training or housing opportunities	_____	_____	_____
-Motivate and prepare clients for placements	_____	_____	_____
-Assist with recreation programs	_____	_____	_____
-Identify any service system inadequacies	_____	_____	_____
-Distribute flyers and publicity for programs	_____	_____	_____
2. General Duties
-Help to increase Information materials and maintain resource library	_____	_____	_____
-Answer telephone and direct calls and messages	_____	_____	_____
-Maintain adequate supply of Informational material	_____	_____	_____
-Photocopy material when needed	_____	_____	_____
-Sort through referrals and request and direct them appropriately	_____	_____	_____
-Update files and records and maintain current records	_____	_____	_____
-Phone work to book appointments	_____	_____	_____
-Label and identify all forms in client files	_____	_____	_____
-Prepare charts and statistics	_____	_____	_____
-Complete and process forms for background Information	_____	_____	_____
-Type letters to clients and other services	_____	_____	_____
-Learn how to access Information	_____	_____	_____
-Help advertise for programs and the agency	_____	_____	_____
-Keep a log book of all activities and functions	_____	_____	_____
-Create a bulletin and keep it in order	_____	_____	_____
-Keep office tidy	_____	_____	_____
ADDITIONAL TASKS
	_____	_____	_____
	_____	_____	_____
	_____	_____	_____
	_____	_____	_____

Equipment Used	Related Positions
Typewriter _____	Psychiatric Nurse
Telephone _____	Health Care Worker
Computer _____	Case Worker
Photocopier ______	Welfare and Compensation Officer
	Social Welfare Research Officer
	Children's Aid Worker
	Probation Officer